Charter of Values and Code of Ethics
The Group guiding principles, identified through a participatory process, are expressed in the Charter of Values and stated in the Code of Ethics as principles of behaviour with respect to the various stakeholders.
5 values represent a source of inspiration and provide an indication of the standards of behaviour:
We undertake to discuss matters openly and to be willing and able to provide responses and solutions.
We undertake to develop our strategic plan and organisational processes in such a way as to guarantee that the Company continues to be managed effectively and profitably.
We are committed to considering individuals as part of a stable social relationship which bestows dignity by encouraging them to speak out and listening to what they have to say.
We undertake to promote an ethos that safeguards the existence and well-being of individuals, families and businesses.
We undertake to be honest and open in taking responsibility, both individually and collectively, for the consequences of our actions and not to betray the trust placed in us.