The Unipol Group undertakes to collect, analyse and use data according to the values that guide its actions, as expressed in the Code of Ethics.
Protecting the data we are responsible for is the first pillar to guarantee the rights of all the customers and stakeholders we come into contact with. The Unipol Group will continue investing to update and strengthen the system that protects data security.
The Unipol Group believes that the use of data is a significant area for creating shared value, in particular:
For customers: thanks to the use of data, customers can benefit from the Company’s better understanding of their own protection needs and the proposal of solutions that give targeted and practical answers; data also makes it possible to develop tools, services and programs aimed at preventing and reducing risk;
For Unipol: the collection and the use of data help the Company gain a better knowledge of risks, which supports more aware risk assumption and greater overall sustainability; in addition, data allows the Company to develop products and services that are more effective in protecting customers and offer them greater opportunities;
For the community: the availability of data from the Group, and the technological expertise developed, support the development of solutions that bring together the contributions of multiple players, through public-private partnerships in particular, to respond to the needs of the community.
Unipol transparently informs customers about how we use the data collected, in order to allow stakeholders to understand the impacts of their data sharing choices.
The development of solutions based on data and data processing, such as Artificial Intelligence (AI) systems, aims to identify innovative ways to improve products and processes. Even in the development of technological solutions, the Group undertakes to place the individual and their needs first; this understanding is essential for solution developers, in order to create inclusive and non-discriminatory