The Emerging Trend Radar

The Observatory makes is possible to fuel the Emerging Trend Radar of the Group, which maps the most material emerging trends for the Group that should be kept under observation and monitoring.

In the context of the Radar, each topic is classified based on:

  • prevailing nature: the radar is divided into four quadrants that correspond to the four dimensions of the external environment: social, technological, environmental and political (STEP);
  • level of maturity: in the innermost circle the radar includes the emerging themes that are material for the insurance sector within the next 5 years and in the outer circle the emerging themes that will become material after 5 years.
T E C H N O L O G I C A L C O M P E T I T I V E E N V I R O N M E N T P O L I T I C A L S O C I A L E N V I R O N M E N T A L

DARK SIDE OF TECHNOLOGY

  • TECHNO-DEPENDENCY
  • MEDICAL CONDITIONS
  • RETURN TO NATURE
  • DEEP FAKE
  • DISINFORMATION
  • DIGITAL DETOX
  • DISTRACTION
  • FAKE NEWS
  • REGULATION OF TECHNOLOGY

ARTIFICIAL INTELLIGENCE AND ROBOTICS

  • ARTIFICIAL INTELLIGENCE
  • MACHINE LEARNING
  • DEEP LEARNING
  • QUANTUM COMPUTING
  • CHATBOT
  • DIGITAL ORACLES
  • ETHICAL DILEMMA
  • BIG DATA
  • RESPONSIBILITY
  • GENERATIVE AI
  • HUMAN CENTRIC AI
  • MAN-MACHINE RELATIONSHIP
  • ROBOT ADVISOR
  • CAREGIVER ROBOTS
  • ROBOTS FOR HEALTHCARE

Internet of everything

  • 5G & BEYOND
  • SMART CAR
  • SMART CITY
  • SMART OBJECTS
  • SMART HOME
  • QUANTIFIED SELF
  • SMART OFFICE
  • WEARABLES
  • INTERNET OF PETS
  • INTEROPERABILITY
  • IoT
  • NEW COMPUTATIONAL FRONTIERS
  • INDUSTRY 5.0
  • DATA AS NEW CURRENCY
  • BIO COMPUTING
  • CONTAMINATION
  • CYBER RISK
  • PRIVACY
  • BIG DATA

New mobility

  • ELECTRIC VEHICLES
  • HYBRID VEHICLES
  • SMART CAR
  • HYDROGEN MOBILITY
  • MOBILITY AS A SERVICE
  • MICROMOBILITY
  • ETHICAL DILEMMA
  • FLYING VEHICLES
  • DRONES
  • ASSISTED DRIVING
  • INTEGRATED MULTIMODAL MOBILITY
  • SELF DRIVING CAR
  • RESPONSIBILITY
  • SHARED TRANSPORT
  • CITY TRANSFORMATION
  • MOBILITY EDUCATION

Human society 2.0

  • SILVER ECONOMY
  • AGEING SOCIETY
  • LONGEVITY
  • NATALITY
  • MIGRATIONS
  • GRANDPARENT-GRANDCHILDREN RELATIONSHIP
  • GENERATIONAL SPREAD
  • PARENT-OFFSPRING RELATIONSHIP
  • GENDER EQUALITY
  • PET AFFECTION
  • ONE-PERSON FAMILIES
  • DE FACTO COUPLES
  • THE POWER OF YOUTH
  • FAMILY AND GENDER LIQUIDITY

PRECARIOUSNESS AND POLARISATION

  • ECHO-CHAMBERS
  • VULNERABILITY
  • FEAR
  • DOWNSIZING
  • MONEY-SAVING
  • FRUGALITY
  • SOCIAL INSTABILITY
  • LACK OF CONFIDENCE IN SYSTEM
  • EXCLUSION
  • CONFIDENCE IN «A PERSON LIKE ME»
  • UNEMPLOYMENT
  • PRECARIOUSNESS
  • SOCIAL POLARISATION
  • SOCIAL MOBILITY BLOCK

Sharing economy

  • COMPLEMENTARY CURRENCY
  • FROM OWNERSHIP TO USE
  • SHARING MOBILITY
  • PEER-TO-PEER
  • CO-HOUSING
  • BLOCKCHAIN
  • CO-WORKING
  • REPUTATION
  • OPEN SOURCE
  • CROWDFUNDING
  • PAY PER USE
  • GIG ECONOMY
  • ACCESSIBILITY
  • DIGITAL CURRENCIES

HYBRID CONSUMER

  • GAMIFICATION
  • REPUTATION
  • LIQUIDITY OF TIME AND SPACE
  • PROSUMER
  • ANYTIME ANYWHERE ANYWAY
  • SEAMLESS EXPERIENCE
  • CYBER RISK
  • BRICK & CLICK
  • VOCAL
  • DIGITAL TWINS
  • WEB VITALITY
  • ONLIFE
  • OMNICHANNEL
  • SERVICE FIDELITY
  • SMARTPHONE
  • VIRTUAL MOBILITY
  • ON DEMAND
  • OVERCONNECTED LIFE
  • SNACKABLE

New skills

  • COMPLEXITY MANAGEMENT
  • SOFT SKILLS
  • COMPETENCE GAP
  • LIFELONG LEARNING
  • HUMAN CAPITAL
  • SMART WORKING
  • DIGITAL SKILLS
  • VALORISATION OF DIVERSITY
  • ORGANISATIONS-ORGANISM
  • AGILITY
  • CONNECTIVITY
  • INTEGRATED THOUGHT
  • TIME
  • BUSINESS ECOSYSTEM
  • WORK LIFE BALANCE
  • COOPETITION
  • ANTIFRAGILITY

Wellbeing

  • CHRONIC DISEASES
  • MENTAL ILLNESSES
  • PREVENTION
  • WELL-AGING
  • PREDICTIVE MEDICINE
  • PERSONALISED MEDICINE
  • PUBLIC-PRIVATE INTEGRATION
  • OMICS SCIENCES
  • THERAPEUTIC FREEDOM
  • POLLUTION
  • DIETS
  • LIFE AND BEHAVIOURAL STYLES
  • DRUG-RESISTANCE
  • BIOTECHNOLOGIES
  • CAREGIVERS
  • PSYCHO-PHYSICAL WELLBEING

Intangibles

  • SUSTAINABILITY
  • INTANGIBLE ASSETS
  • FROM THINGS TO RELATIONSHIPS
  • MULTI-STAKEHOLDER CAPITALISM
  • SELF-REALISATION
  • QUALIFICATION
  • DATA ETHICS
  • PURPOSE
  • ESG
  • FAR-SIGHTEDNESS
  • VALUES
  • US
  • EDUCATION
  • REPUTATION

NEW FRONTIERS

  • SUPPLY CHAIN
  • DIVERSIFICATION
  • GLOBALISATION
  • PANDEMIC AND INFECTIOUS DISEASES
  • PROTECTIONISM
  • REGULATION
  • CLIMATE CHANGE-INDUCED MIGRATION
  • GEOPOLITICAL INSTABILITY
  • CONTAMINATION
  • CYBER WAR
  • G-ZERO WORLD
  • EUROPE SENTIMENT
  • WAR-INDUCED MIGRATION

Climate change

  • CLIMATE CHANGES
  • CLIMATE CHANGE-INDUCED MIGRATION
  • CLIMATE TRANSITION
  • EXTREME CLIMATE EVENTS
  • SPREAD OF DISEASE
  • PUBLIC-PRIVATE INTEGRATION
  • CHRONICISATION OF CLIMATE EVENTS
  • GREENHOUS GAS EMISSIONS
  • FOOD PRODUCTION
  • RESILIENCE
  • INNOVATION TO ZERO
  • HEALTH

NATURE AND BIODIVERSITY

  • NATURE
  • SUSTAINABLE INVESTMENTS
  • MENTAL HEALTH
  • PHYSICAL HEALTH
  • SPREAD OF DISEASES
  • PUBLIC-PRIVATE INTEGRATION
  • NATURAL RESOURCE MANAGEMENT
  • PRODUCTION OF FOOD
  • BIODIVERSITY
  • ECOSYSTEM SERVICES

AUGMENTED MAN - CYBORG

  • VIRTUAL REALITY
  • AUGMENTED REALITY
  • MERGED REALITY
  • AUGMENTED MAN - UBIQUITY
  • EXOSKELETONS
  • AUGMENTED MAN - ENHANCEMENT
  • AUGMENTED MAN - HEALTHCARE
  • AUGMENTED MAN - MEDICAL
  • AUGMENTED MAN - WORK

CIRCULAR ECONOMY

  • CIRCULAR ECONOMY
  • SYSTEMS THINKING
  • RECYCLING
  • UPCYCLING
  • SECOND HAND
  • PRODUCTS AS A SERVICE
  • FROM THE CRADLE TO THE CRADLE
  • CIRCULAR VISION
  • REGENERATIVE BY DESIGN
  • CIRCULARITY BY DESIGN

Space economy

  • SPACE ECONOMY
  • COSMIC THREATS
  • SOLAR STORMS
  • SATELLITE TELECOMMUNICATIONS
  • SPATIAL TOURISM
  • IN-ORBIT ECONOMY
  • SPATIAL BIG DATA
  • SPACE MINING
  • MINISATELITES
  • SPATIAL GEOPOLITICS AND ARMIES
  • SPACE WAR

The Observatory aims to monitor the evolution of the emerging macro trends identified as well as the early signs of any new topics “to watch” and new Macro Trend to be included in the Radar.

The 17 emerging macro trends for the insurance sector

In 2015 the Observatory - in sight of the Industrial Plan 2016-2018 - produced a Report that, through the use of the predictive Meeting Point method, identified the top 10 emerging Macro Trends emergent trend destined to impact on the insurance sector and the Group in the 5 year-old horizon, tracing a Map of Interconnections to provide an integrated overview and explore the dynamics of the same, and at the same time assessing the impacts on the various stages of the insurance value chain to identify any emerging opportunities and risks.

In 2017 the Observatory prepared a new version of the 2015 Notebook, confirming the ten existing macro trends and incorporating the new emerging macro trend of Artificial Intelligence and Robotics. The evaluations of the ten existing Macro Trends were adjusted by updating the maturity of the key topics identified during the first evaluation cycle, as well as identifying focus and themes "to watch". 

For the new strategic planning phase, in 2018 the Observatory prepared a new Notebook, the result of a new cycle of analysis of the predictive model Meeting Point, which identified three new macro-trends: IntangiblesDark side of Technology and Augmented Man / Cyborg. For the other Macro Trends, specific monitoring KPIs were also introduced.

In 2020, the Observatory prepared a new edition of the Notebook for the purpose of providing an updated picture of the emerging macro-trends, evaluating the impacts of such a seriously disruptive event as the Covid-19 pandemic. Based on the new analysis, two new Macro Trends were introduced: Circular Economy and Space Economy.

In the 2024 edition of the Notebook, particular focus has been placed on the Man-Nature and Man-Technology dimensions, including by examining the “topics to watch” in relation to our country’s demographic transition in its many forms, in relation to the growing relevance of the topic of psycho-physical well-being and in relation to the impacts of advances in technology, in particular Generative AI, and their impact on society. Furthermore, a new Macro Trend has been added: “Nature and Biodiversity”, which was a Topic to Watch in the previous edition. 

The Interconnection Map was also redesigned in light of the new Macro Trends identified above. The Map provides a systemic view, highlighting how the Macro Trends are connected to each other and may generate driving trends causing a potential domino effect.

The 2024 analysis confirmed interconnection as a key evaluation element, as well as the importance of a holistic approach both when interpreting the external environment and when providing an internal response.

Map of interconnections

Environmental Technological Political
This includes the topics of the Internet of things, focusing in particular on black boxes but also on other devices more related to the home (home automation and smart cities), businesses, people (health and wellbeing) and big data. In the context of threats, it includes the topic of personal data protection (privacy), as well as data security and cyber-crime. It includes new computational frontiers.
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This concerns the need for new skills to respond to changing trends and the evolution of organizational paradigms to cope with contexts characterized by growing complexity and uncertainty. It includes the topics of skills gap, lifelong learning, remote working and organizational agility, resilience, mixture of skills and enhancement of diversity. In this context, it also includes the analysis of how leadership models may evolve.
TO WATCH - Organizations - entities
Read more
This concerns new mobility models, developments in mobility-related technology and its impact on the insurance sector. It includes new mobility behaviours ranging from micromobility to “Mobility as a Service” (MaaS) and the technological evolution of cars, especially driverless cars.
Read more
This includes aspects linked to longevity and population aging (longevity, management of the elderly, silver economy, value of children/fertility) and the progressive generational change with gaps between the various generations and the “power of youth” and dynamics linked to immigration and multiculturalism (cultural and religious mixes), and the evolution of family units and social networks (extended families, co-habiting couples, singles, parent/child relationships, grandparent/grandchild relationships, female empowerment, work-life balance, pet affection).
TO WATCH - Social Relationship Models
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This concerns the hybridization of the relationship with the customer in a seamless customer journey between real life and virtual reality. It includes topics such as: web vitality, mobile Internet, virtual mobility, «onlife», perpetual connectivity, access to “anytime, anyway, anywhere” services, e-commerce, domestic time, access time to financial services, time management/saving, credibility and security of cyber space. This macro trend also analyses the emerging figure of the “prosumer”, in terms of role, behaviour and values. In this context, it focuses on the central value of the customer experience and on the importance of personalization.
TO WATCH - Digital Twins
Read more
This includes the topics: climate change, extreme climate events, greenhouse gas emissions, spread of animal species, insects and microorganisms, spread of new diseases (for the part related to climate change), with a focus on the “climate endgame”.
TO WATCH - CO2 web
Read more
This includes the evolution from ownership to access, forms of collaborative consumption (propensity to use/ownership, propensity to share, social street, open source, crowdfunding, cloud technology, consumer product...) and peer-to-peer trust (p2p) favoured by digital reputation systems or guarantee tools, such as insurance or forms of “industrialized” trust, such as blockchain.
Read more
This concerns internationalization with a view to the growth and consolidation strategy of insurance companies and to supporting corporate and SME customers (need to provide protection and risk management services on an international scale and support for the development and internationalization process of SMEs) and retail customers (e.g. education abroad). It includes the risk of contagion, European sentiment, growing political instability and transition to a multipolar order, as well as the spread of diseases resulting from globalization. It focuses on global governance in the face of emerging challenges, including the governance of Artificial Intelligence.
TO WATCH - Wars and Supply Chains
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This includes the topics of fear, sense of vulnerability, unemployment and job precariousness, polarization and social tensions. Social polarization is explored in its many forms, which range from the economic-financial dimension to other more intangible dimensions with impacts in terms of access to opportunities and “enabling the future”. It also includes the topics of downsizing and money management/saving.
Read more
This concerns the topic of the growing importance of health understood in an increasingly holistic sense of psycho-physical wellbeing. It includes the phenomenon of increasingly patient-friendly and predictive health, touching on topics such as developments in biotechnology, omics sciences, «4-P»medicine (personalized, preventive, predictive and participatory), the «self-quantified» phenomenon and, in the area of personalization and prevention, circadian rhythms, lifestyle and eating habits, therapeutic freedom, addictions. It also includes the growing relevance of chronic diseases and mental illnesses, as well as the topic of drug resistance. It addresses the issue of (multi-pillar) public-private integration and the rebalancing of welfare actions between the State, the market and collaborative economies.
TO WATCH - Healthy Aging and Technology | Pollution
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This concerns the phenomenon of transformation of our society into a “smart economy” or an “oracular society”, thanks to predictive algorithms and generative artificial intelligence, with the emergence of new opportunities and new challenges. It investigates ethical dilemmas and the human-machine relationship.
TO WATCH - Human-Centric AI | Quantum Computing
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This concerns the phenomenon of human enhancement through an increasingly symbiotic relationship between humans and machines, explored in various fields: for health care purposes (on both the patient’s and the doctor’s side), work, ubiquity up to the future frontiers of augmented humans due to the enhancement of physical and cognitive functions and the emergence of a cyborg “species”.
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This concerns the dark side of technology which has been increasingly emerging after a phase in which it spread and manifested itself massively and pervasively in multiple forms, from techno-addiction and dangers for young people, to fake news and fake videos, to ethical issues linked to the human-machine relationship and hacking and privacy intrusion risks.
Read more
This includes the metamorphosis of assets from tangible to intangible assets, the evolution of needs from the sphere of security to that of self-realization and the enrichment of valuation and reporting metrics with environmental, social and governance factors (ESG factors) in view of long-term sustainability and with a multi-stakeholder approach. In this context, it focuses on the importance of cultivating foresight and a transgenerational perspective.
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This concerns the transition from linear to circular thinking, the systemic vision as a new way of seeing, understanding and acting by grasping relationships and interdependencies, the paradigm shift from “more with more” to “more with less and better”, the «Cradle-to-Cradle» (C2C) model for a regenerative economy «by design», the principles of biomimicry, the performance economy and the «Product-as-a-Service» paradigm. It focuses on extending the principles of circularity to the social dimension.
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This concerns the space economy, in particular with reference to the creation of innovative enabling products and services (referred to as “downstream” services), such as advanced telecommunications, navigation and positioning, integration of space Big Data with terrestrial data, environmental and climate monitoring, weather forecasts, space tourism, space mining and protection against the risk of asteroid impacts with the Earth and other cosmic threats, such as solar storms. In this context, it focuses on nano-satellite technology and the growing openness to the private sector.
TO WATCH - In-Orbit Economy
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This concerns changes in ecosystem services, in the spread of animal and plant species and microorganisms, spread of new diseases, food production to further understand the exchange relationships we have with nature so as to perform a care and protection role.
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