Productive Capital

Investments in ICT (Information and Communications Technology) infrastructure and in advanced telematics instruments were aimed, inter alia, at the design of new products to integrate the black box with Big Data platforms in the KM&Servizi 2ruote, Casa&Servizi, Cane&Gatto and Impresa&Servizi products. In addition, the implementation of innovative distribution channels continued through the review of digital platforms to make information more accessible to customers, such as the new company websites and the area reserved for customers, as well as the inclusion of new app functions such as the option of opening and monitoring claims.