For the Unipol Group, having a strategy oriented towards sustainability means focusing its efforts on innovation and making its development choices in line with the Sustainable Development Goals (SDGs) adopted by the governments belonging to the United nations in September 2015.

CSR Policy

For us, business and sustainability are not two separate concerns, rather they are merged in harmony in the Strategic Plan, feeding off each other.

Unipol Group Innovation, development and “giving assurance” all start from the solid base of sustainability.

Creating shared value means acting to develop the economic and social conditions of the communities in which we operate.
Controlling social innovation means tapping into the changes to protection needs by providing innovative responses.
Reliability and quality are the cornerstones of the trust relationship and exchange with the stakeholders.
The multistakeholder model allows the Group to enhance its relationships with shareholders, employees, customers, agents and suppliers, all at the same time.

2016-2018 Plan Actions

  • Promoting financial/insurance awareness and culture
  • Becoming a development partner for small and medium enterprises
  • Meeting the insurance needs of new vulnerable individuals
  • Strengthening the corporate culture and increasing the sense of belonging of agents and customers
  • Developing public/private partnerships to deal with new risks
  • Improving the sustainability management and control system
  • Unipol for climate
  • Unipol for the social realm
  • Financial inclusion
  • The values of Life products
  • Corporate well-being
  • Control of environmental, social and governance (ESG) aspects of suppliers
  • For the Game. Not the Gamble
  • Eos - Understanding insurance
  • Local Welfare
  • Managerial training on Ethics & Sustainability
  • Integrated Report
  • SRI Finance

2016-2018 Sustainability Plan Objectives

Target indicators
201520162018 Target
Reputation index 66.7 69 70
Percentage of 'ambassadors' among employees 21% 21% 25%
Agent business climate index 2,67 >2,74 mkt 3,19 > 3,12 mkt > mkt
Customers satisfaction index 95.9 97.9 97-98
Welfare coverage penetration 8.1% 9.20% 10%
Overall incidence of environmental and social product premiums 17.9% 19.20% 22%
CO2 emissions/employee 15.15 ton 14.4 ton 12.9 ton
Presence on major SRI indexes 0 1 2

Institutional memberships and commitments

Paris Pledge for Action

The process for the definition of a Group environmental strategy continued by joining the Paris Pledge for Action, a multi-stakeholder commitment to actively support the undertaking by national governments to contain the rise in temperature to less than 2°C above the pre-industrial period, making every possible effort to limit this increase to 1.5°C.

With this process, the Group intends to generate a real benefit for society and take on the real challenge: finding a way to innovate by creating inclusive and forward-looking sustainable wellbeing.  

Visit the website “Paris Pledge for Action”.

Charter of Equal Opportunities

Each day we are dedicated to the creation of a working environment that ensures equal opportunities for all and the recognition of individual potential and skills. In order to build on this commitment, Unipol adopted the “Charter of Equal Opportunities and Workplace Equality”, which outlines the basic principles underlying the initiatives for workplace inclusiveness organised by Unipol with the involvement of the Corporate Equal Opportunity Commission, focusing particularly on gender equality.  In addition to actively preventing discrimination, the promotion of diversity at Unipol also contributes to the competitiveness and success of the Company.


The Unipol Group signed the Principles for Responsible Investment, thus agreeing to include the social, environmental and governance criteria in its evaluation of investments. This is a United Nations initiative, which, through a combination of commitments, the sharing of best practices and learning, helps the Group understand the implications of responsible investment within the scope of its asset management activities.